One of the most exciting aspects of
using the net as part of your marketing strategy is that
you can track the effectiveness of your efforts. You can
tell:
- How many people opened the
email - this may show for example that 60% of
those on your mailing list read your email. While you
may like to think 100% would be interested at least
you have hard data on what is actually happening. When
you send out something in printed form this type of
information is much more difficult to obtain.
- Who actually opened the
email - this is where the feedback becomes very
helpful. Through tracking software you can tell the
individuals who have looked at your email. Let's say
for example you were chasing a particular lead then it
is very helpful to know they have at least looked at
your material.
- How many times each person
opened it - but there's more - you can also
tell how many times each of these people have looked
at your newsletter. This enables you to identify those
within your list who are most interested in the
information you are sending them. If they are existing
customers/ clients this may give you the opportunity
to make contact with them to talk about ways to
further strengthen the relationship. If they are not a
customer/client this information may help you to
formulate a follow up plan to convert this interest
into a sale.
- Which part of the newsletter
attracted the most interest - but there's still
more!! - if you have links within your
newsletter/promotion then tracking can tell which part
of the newsletter attracted most interest. Sometimes
the results may surprise you because there may be
response to a product/service you hadn't expected.
Based on this feedback you can respond to this market
interest in your future promotions.